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Privacy Policy

Last updated: 2018/05/19
This notice falls under the General Data Protection Regulation (GDPR).

Who we are

Jolocom GmbH
Waldemarstr. 37A,
10999 Berlin
info (at) jolocom . com

CEO (Geschäftsführer)
Joachim Lokhamp

Amtsgericht Charlottenburg (Berlin): HRB 158758 B

Tax ID 29/367/30579
VAT No. DE295684170

How to contact us

We can be reached via this contact form on our website.

Personal data we collect

– email address;
– names;
– IP;
– newsletter: opens, clicks, opt-ins.

Consent to collect

We store data from users that have submitted information via our contact form.

After a user submits a request to receive updates, we ask for additional consent from the user via email, i.e. we ask the user to confirm the request to receive updates.

Your data, your rights

– You can request a copy of your data which we will provide within 30 days;
– We strive to keep our service secure, and in the event of a data breach or misuse, we will inform our users of the incident as well as the steps we have taken to ameliorate the situation within 30 days.

Services and third parties where Jolocom stores data

Jolocom relies on a limited number of third-party services to maintain its own services. Jolocom never shares or resell any of its data. We store your email address and name on the following third-party services (which offer secure, privacy-focused storage solutions):
– Hotjar

Newsletter & account statistics and reporting

Jolocom records behavioural data, such as opens and clicks, for emails we distribute to our subscribers via Sender.

Visitor behaviour & webpage usage reporting

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

Length of data collection

Jolocom will keep identifiable data for an undetermined amount of time or until the user asks us to anonymize and / or delete his data.

Who has access to our data?

Data at Jolocom is not shared with or sold to any third party.

Jolocom staff and contractors retain access to users’ data for the exclusive purpose of electronic communications.

No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their work agreement.